On the latest Wrestling Observer newsletter Dave Meltzer shared a story involving John Layfield (JBL) and Lillian Garcia, who was known to have a close family member pass away.
Garcia had to take two weeks off due to a minor operation and JBL went off on her for missing shows. JBL was reportedly said to be harassing her, and brought up how he didn’t miss any shows after he had his hernia surgery. The entire week around the time this was reported was bad as she had a family member pass away, and JBL didn't stop until she had been in tears.
The Observer retracted her name, and refer to her as "this person" for privacy reasons. Garcia did have to deal with her dad's cancer diagnosis, and took time off from a meniscus surgery which was longer than 2 weeks. She got surgery on 4/10/15 and returned on 5/31/15.
It is possible that this is not Lillian Garcia at all, but it is sounding like her. She did, in fact, take a few weeks off in May 2016 to tend to her father who had been sick. Other than the mixed up dates, it seems that all signs point to Garcia as the person that was verbally harassed by JBL.
Garcia left the company on 8/1/16 to take care of her father and he passed away a few months later on Christmas day.